Question: I'm using an hp deskjet 920c printer. It was doing fine printing until it ran out of ink, so I purchased a refill kit. I refilled the color and the black and it was fine. Then the yellow stopped printing, so I put more ink in the color printer cartridge. Then I noticed that even with lots of yellow ink, it still won't print yellow. Any ideas on why that is? I followed the directions carefully and put yellow in the appropriate place on the cartridge. The black and other two colors print fine.
Answer: Run your finger over the yellow and see if you get any on your finger. Do it gently. If you do not get yellow on you, your print head is dry. Run a print test on you printer, see if it runs the yellow. When you do the test, each color has to perform. If it doesn't perform, then you need to go to HP and see what they recommend to remoisten the head. Hope this helps!
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